86 13925239367
sales@goldstarelectr.com
FREOUENTLY ASKED OUESTIONS
Address your questions about the product
  • Who are we?

    2025-10-21

    Shenzhen Goldstar Electronics Co., Ltd. was founded in 2009 and is located in Shenzhen, China - a beautiful, dynamic and opportunistic city that serves as one of the world's important technology and financial hubs. Its predecessor is a Hong Kong company, Goldstar International Electronics Co., Ltd., established in February 2005. Since then, we have been selling Bluetooth products such as headphones and Bluetooth adapters worldwide. We started specializing in the sales of helmet Bluetooth headsets in 2008, and have been professionally manufacturing Bluetooth headsets dedicated for motorcycle helmet riding from 2018 to the present.【detailed】

  • How do we guarantee the quality?

    2025-10-21

    From raw material purchasing, putting into production, quality testing, packaging to final shipment. We have complete supervision program and professional staff. We will confirm the quality of samples before mass production; final inspection before shipment; every production process is open and transparent, and we very much welcome customers to check our production process and internal inspection.【detailed】

  • What can you buy from us?

    2025-10-21

    Motorcycle bluetooth walkie talkie headset, motorcycle bluetooth headset【detailed】

  • What service can we provide?

    2025-10-21

    Offer: OEM , ODM service and we are willing to sign NDA and promise to abide by customer's local law, highly confidential customer data.【detailed】

  • What payment methods are available?

    2025-10-21

    Accept delivery terms: FOB, EXW, CIF,
    Accepted payment currencies: USD, CNY; EURO
    Accepted payment methods: T/T, PayPal, Western Union, Cash; ALIPAY【detailed】

  • What is the delivery time?

    2025-10-21

    7-10 working days for small orders. For large orders, it takes about 10-15 working days.【detailed】

  • Can your intercom be used with other brands of intercom?

    2025-10-21

    Our products are compatible with other products. You can use products of different brands and models together, but we do not recommend doing so.
    Due to differences in hardware, software, and product functions, compatibility issues may arise during use. We hope you understand that this is not a quality issue with the device itself.【detailed】

  • Is this Bluetooth headset compatible with all types of helmets?

    2025-10-21

    Our headphones feature a modular design that is compatible with most full-face helmets, half-face helmets, and flip-up helmets (specific model confirmation required). The package includes multiple mounting bases and 3M adhesive, supporting installation on the inside or outside of the helmet. Please provide your helmet model before purchase, and our customer service team will confirm compatibility for you.【detailed】

  • Are you a factory direct seller? Do you offer competitive prices?

    2025-10-21

    All products are manufactured in our own factories, with research and development, production, and sales handled in-house. This eliminates middlemen such as brand agents and distributors, enabling direct factory-to-consumer sales from the production line. By cutting out intermediaries, we offer more competitive pricing while ensuring product quality and after-sales service.
    1. View factory capabilities: Visit the “About Us” section on our official website to view factory videos, production line certifications, and introductions to our R&D team; (link provided)
    2. Transparent after-sales service: Direct manufacturer warranty ensures faster response times (after-sales issues resolved within 24 hours), which cannot be matched by third-party retailers;【detailed】

  • What should I do if the product malfunctions during use?

    2025-10-21

    You can check it yourself according to the troubleshooting methods in the manual. If you cannot solve the problem, please contact customer service for fault confirmation. If it is within the warranty period, it will be repaired or replaced free of charge. If it is outside the warranty period, paid repair services are available, and you will be informed of the repair costs and procedures.【detailed】

  • Why should you buy from us instead of other suppliers?

    2025-11-25

    Eurofone specializes in the development and manufacture of motorcycle bluetooth walkie talkies. The technology is mature and the products have been tested many times and have been widely used in the field of sports communication, such as motorcycles, bicycles, skiing and so on.【detailed】